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Testimonials

Hear what our clients have to say about the PCI ToolKit®:

 

“The PCI Toolkit, powered by CSRSI, has proven to be an extremely valuable resource in assisting Merrick with the management of our PCI DSS compliance program. The organization’s extensive knowledge, active involvement in the acquiring community, and persistent efforts to stay abreast of industry developments are some of the many reasons that the Bank enthusiastically promotes the utilization of the PCI Toolkit powered by CSRSI.”

 

—David Herzfeld, Senior Vice President-Chief Operations Officer of Merrick Merchant Services

 

 

“Over the last year Vision Payment Solutions successfully implemented the web-based PCI DSS compliance solution “PCI Toolkit” to educate, qualify, and monitor our merchant base. We have found CSRSI professional both in approach, as well as the training of our internal staff on the PCI Tool Kit program.

 

There has been a significant adoption rate because of the easy and intuitive web based portal. With the self-serve merchant interface, VPS has been able to promote usage and gain increased compliance with both current and new merchants. This certainly had a positive impact on the number of related customer service calls, and increased overall merchant adoption. This approach has also been beneficial to VPS as there has been minimal need for external ISO training relative to the entire process for PCI Toolkit merchant utilization.”

 

—Thomas Stone, Chief Operating Officer, Vision Payment Solutions, LLC

 

 

“It is with great pleasure that I strongly recommend the PCI ToolKit® developed by CSRSI.

 

We have been using the PCI ToolKit® for almost two years and have over ten thousand of our merchants enrolled on the system, with plans to have the remainder of our portfolio enrolled by the end of the year.

 

During the first 2 years, we have interacted on multiple occasions with the CSRSI team. On every occasion they have been responsive and have worked diligently with our staff to develop solution sets that are specific to our needs.

 

We have found that our merchants, resellers and team members all find the system easy to navigate, understandable and most importantly responsive. The merchants are introduced to the product by a series of letters, which are effective in encouraging them to utilize the system and explain the reasons for PCI compliance.

 

Following this the PCI ToolKit® wizard ensures that the merchant is answering the correct SAQ. The merchant is then taken through a series of dynamic questions written for the seventh grade reading level which function as a way of identifying where there may be gaps in the merchant’s compliance. This is followed by a system-generated series of tasks based upon the initial questions that the merchant completes. The PCI ToolKit® provides all policies that are required for each merchant. The integrated scanning is superb.

 

Reporting has been a complex challenge that the CSRSI team has been able to meet. We have multiple ISOs that work with us and we needed to be able to have our team deal with each of them and be able to assist them. In a collaborative approach, the teams worked out a business protocol that addressed each of the issues and increased our effectiveness.

 

From an administrative view, the PCI ToolKit® has provided us with the detail necessary to track our merchants, understand which merchants represent the greatest risk, the level of compliance of our entire portfolio and has given us the ability to bore down on an MID basis to a specific question. This has been invaluable.

 

In short the experience has been excellent. We are very pleased to recommend the PCI ToolKit® to all.”

 

—Ron Greenberg, CIO, PowerPay

 

 

“A specific concern for all merchants is compliance with the Payment Card Industry Data Security Standard (PCI DSS). Requirements are much more onerous and complicated than many executives realize or are willing to admit. CSRSI has taken the guesswork out of PCI Compliance with their easy to use tools delivered in language everyone can understand. Built with the user in mind and proven by the adoption of tens of thousands of merchants worldwide, the CSRSI PCIToolkit is unique in its simplicity and elegance. From the wizard-driven approach to its integrated scan engine, the PCIToolkit enables merchants and service providers to manage the most critical elements of their own compliance initiatives.”

 

—Michael Johnson, President ComplyGuard Networks Inc.

 

 

“I wanted to take a moment to express how truly happy we are here at APPS with the relationship that has developed between our two companies over the past couple of years. CSRSI has been a true partner to us, and perhaps more importantly, to our merchants.

 

I also want to congratulate you on your company’s ability to take a seemingly complicated issue like the Payment Card Industry-Data Security Standards and provide the necessary information and the tools in such a way that merchants are able to easily see the importance and the value in adhering to these standards. For many years now merchants, at their peril, have avoided adhering to even the simplest security measures, but with the PCI Toolkit we have found, without fail, that our merchants are now embracing these very necessary security measures. CSRSI deserves the lion’s share of the credit for helping with this transformation. What you do for us and our merchants on a daily basis, not only helps them, but it helps the entire payment card industry in the process.

 

In canvassing our team here at APPS, particular thanks goes to your support staff as well; They are always there with a helping hand or welcome email to help us get the answers and the support that our merchants need. The great service you provide to our clients is unmatched.

 

In short, thank you again for helping APPS in our development not only when it comes to PII and PCI standards, but as a friend and colleague as well.”

 

—Abe Maghaguian, President, Atlantic-Pacific Processing Systems, Inc.